Worksmart Events

The PIMFA Compliance Conference 2023 will be taking place on September 21st, in London AND online, and we are proud to announce that Worksmart will not only be hosting a […]

Register now! Since the FCA introduced plans for Consumer Duty, firms and individuals alike have been working hard to ensure they deliver against the new requirements. However, whilst there has […]

Register now! Since the Central Bank of Ireland proposed the introduction of the Senior Executive Accountability Regime and the broader Individual Accountability Framework, firms and individuals alike have been working […]

Register now! During the next in our ongoing series of SM&CR briefing webinars, join regulatory specialist, Sarah Thwaites, and Worksmart’s Director of Regulation, Julie Pardy, for the latest updates, industry […]

Build a Better Future For Your Customers! Worksmart is pleased to announce its sponsoring and also acting on a panel at the forthcoming Consumer Duty Implementation Summit brought to you […]

Join our upcoming Panel Discussion on Outcome 4 - Customer Support in partnership with Square 4 Partners! We’re pleased to announce that Square 4 Partners are working with us to […]

Build a Better Future For Your Customers! Where can you go to meet with like-minded individuals and industry leaders? At the Mortgage Conference where the main aim is to educate […]

With only a few months before the new Consumer Duty becomes a reality for most firms, preparations should be moving into their final phases. And make no mistake, this is […]

Now that the FCA’s plans for the new Consumer Duty have started to sink in, firms are now getting to grips with what they need to accomplish by July 31st. […]

There is less than six months to go until the next milestone on the Consumer Duty calendar, there is a clear emphasis on firms to deliver good outcomes for their […]

On 9 December 2022, the UK Chancellor of the Exchequer announced a package of reforms to the UK financial services sector, known as the “Edinburgh Reforms”. The aim of these […]

In July, the FCA confirmed their plans to introduce a new Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms to put their […]

The 8th Annual Culture and Conduct Forum builds on the success of the seven previous editions, all of which have been well attended and highly rated by speakers, delegates and […]

Due to unforeseen circumstances, this event has now been postponed but we look forward to sharing the new date with you very soon. This is more than the usual at […]

The newly published Consumer Duty (CD) is a topic on everyone’s agenda right now with boards being required to approve their firm’s implementation plans by the end of October 2022. […]

Following on from the two CP’s published by the FCA on the newly proposed Consumer Duty in 2021, now that we have the widely anticipated Policy Statement and final rules, […]

Through the recently published policy statement (PS 22/9) and finalised guidance (FG 22/5) the FCA have set out their requirements for the new Consumer Duty. The Duty is set to […]

Returning once again for the first time since June 2019, we are proud to announce that Worksmart will be hosting a session at the PIMFA Compliance Conference 2022 will be […]

The FLA’s Annual Regulation Conference on 27 & 28 September 2022, will focus on the implementation of the new Consumer Duty now the FCA’s has published its final Rules and Guidance. This Conference […]

Credit Services Association’s (CSA) UK Credit & Collections Conference (UKCCC), is the flagship annual event for the collections and debt purchase sector. Open to CSA members and non-members, it brings […]

In light of the news of the passing of Her Majesty Queen Elizabeth II, this webinar has been postponed. We apologize for any inconvenience this may have caused.   Worksmart […]

The newly proposed Consumer Duty (CD) is a topic on everyone's agenda for quite some time and now it's finally here with a bang – with boards being required to […]

The newly proposed Consumer Duty (CD) is a topic on everyone's agenda at the moment. With an increased focus on the end consumer and a key consideration being how firms […]

SM&CR has been with us as an industry since 2016 now for those in Banking & Insurance and 2018/19 for Solo Regulated firms. How has it been for you? When […]

The Largest and Most Inclusive Financial Services Complaints Management Event on the Market Navigate and improve the complaints handling process, implement industry-leading strategies into your team, and stay ahead of […]

FCA plan and priorities for 2022/23 Now that the FCA’s Business Plan has been issued, the Worksmart team (and guests) will be discussing and debating the critical regulatory topics for […]

SM&CR – not just a cost to your firm but the cornerstone for ensuring ‘conduct, culture and accountability’. No doubt that over the last 18 months you have heard the […]

THE WORLD’S LARGEST GATHERING OF REGTECH LEADERS AND INNOVATORS IS RETURNING FOR THIS IN-PERSON EVENT! Remember what connecting in-person is like? The Global RegTech Summit is BACK, and this year […]

The newly proposed Consumer Duty of Care (CDOC) is a topic on everyone’s agenda at the moment. With an increased focus on the end consumer and a key consideration being […]

Now that the FCA's plans for the new Consumer Duty have started to sink in, firms are galvanising their project teams and starting their Gap Analyses. However, whilst there is […]